This article only applies to the Android version of the Gnosis Safe Mobile app.
You tried to install / update the Gnosis Safe mobile app however the installation was not successful.
The reason is most likely the following: There are 3 different ways to install the Android Gnosis Safe app:
- Via Google PlayStore
- Via Firebase AppTester (Beta)
- By downloading the APK from our Github repository.
Versions from Firebase AppTester are compatible with the Github APK, but not with the Google PlayStore version. That means
- An app from Google PlayStore can always be updated to a newer version downloaded from Google Play.
- An app from Google PlayStore cannot be updated to a newer version downloaded from neither Firebase AppTester nor Github.
- An app from Firebase AppTester can always be updated to a newer version downloaded from both Firebase AppTester and Github.
- An app from Firebase AppTester cannot be updated to a newer version downloaded from Google Play.
- An app from Github can always be updated to a newer version downloaded from both Firebase AppTester and Github.
- An app from Github cannot be updated to a newer version downloaded from Google Play.
There is a security reason for this setup, required by Google.
In order to resolve the issue, you have 2 options:
- Always remain within the same app category.
- Remove the old app before downloading an update. (Note: Make sure to back up the Safe addresses so you can re-add them afterwards again.)