Problems

Do you experience any issues? Here you can find solutions to common problems.

9 articles in this collection
Written by Lukas Schor and Tobias Schubotz

Android mobile app "failed to install"

This article describes your options in case you encounter the error "failed to install" after trying to install the Gnosis Safe Android app

Written by Tobias Schubotz
Updated over a week ago

Performance Issues on June 11th / 12th

Written by Lukas Schor
Updated over a week ago

I sent assets to a Safe address on the wrong network, any chance to recover?

This article explains what options you have in case you have sent funds to a Safe address on the wrong network.

Written by Tobias Schubotz
Updated over a week ago

How to use Gnosis Safe while OpenEthereum nodes have syncing issues?

Written by Tobias Schubotz
Updated over a week ago

I don't remember my Safe address - where can I find it?

This article shows how to find you Safe address based on an owner address or based on the creation transaction.

Written by Tobias Schubotz
Updated over a week ago

Sign transactions with a Ledger device

Troubleshooting and other things to consider when using Ledger as a signer

Written by Lukas Schor
Updated over a week ago

Sign transactions with a Trezor hardware wallet

Troubleshooting and other things to consider when using Trezor as a signer

Written by Tobias Schubotz
Updated over a week ago

Successfully created Safe does not show up in the web interface / desktop app

This article shows how to find out the address of a newly created Safe that did not show up in the interface.

Written by Tobias Schubotz
Updated over a week ago

Disable display of full contract data for approvals on Ledger hardware wallet

Written by Tobias Schubotz
Updated over a week ago