Problems

Do you experience any issues? Here you can find solutions to common problems.

Lukas Schor avatar Tobias Schubotz avatar
10 articles in this collection
Written by Lukas Schor and Tobias Schubotz

Android mobile app "failed to install"

This article describes your options in case you encounter the error "failed to install" after trying to install the Gnosis Safe Android app
Tobias Schubotz avatar
Written by Tobias Schubotz
Updated over a week ago

Performance Issues on June 11th / 12th

Lukas Schor avatar
Written by Lukas Schor
Updated over a week ago

I sent assets to a Safe address on the wrong network, any chance to recover?

This article explains what options you have in case you have sent funds to a Safe address on the wrong network.
Tobias Schubotz avatar
Written by Tobias Schubotz
Updated over a week ago

How to use Gnosis Safe while OpenEthereum nodes have syncing issues?

Tobias Schubotz avatar
Written by Tobias Schubotz
Updated over a week ago

My Safe transaction failed - what went wrong?

This article provides some pointers to what you can do to figure out why a transaction of your Gnosis Safe failed.
Tobias Schubotz avatar
Written by Tobias Schubotz
Updated over a week ago

I don't remember my Safe address - where can I find it?

This article shows how to find you Safe address based on an owner address or based on the creation transaction.
Tobias Schubotz avatar
Written by Tobias Schubotz
Updated over a week ago

Sign transactions with a Ledger device

Troubleshooting and other things to consider when using Ledger as a signer
Lukas Schor avatar
Written by Lukas Schor
Updated over a week ago

Sign transactions with a Trezor hardware wallet

Troubleshooting and other things to consider when using Trezor as a signer
Tobias Schubotz avatar
Written by Tobias Schubotz
Updated over a week ago

Successfully created Safe does not show up in the web interface / desktop app

This article shows how to find out the address of a newly created Safe that did not show up in the interface.
Tobias Schubotz avatar
Written by Tobias Schubotz
Updated over a week ago

Disable display of full contract data for approvals on Ledger hardware wallet

Tobias Schubotz avatar
Written by Tobias Schubotz
Updated over a week ago